FAQs

The National Private Hire Vehicles Association (NPHVA) represents the interests of private hire vehicle, comi bus, and limousine drivers in Singapore. Our mission is to support, represent, and advocate for our members, addressing their concerns and working to improve the working conditions of the point-to-point industry.

Signing up for membership is simple. Visit our website and fill out the online membership form, or come to one of our membership roadshows or events.

• Assistance with work-related matters
• Exclusive member discounts on vehicle-related services, fuel, and merchandise
• Community engagement events like Family Day and focus group discussions
• Financial support and relief through Work Injury Relief and NTUC Care Fund schemes
• Coverage for death or permanent disability under NTUC Gift

If you wish to cancel your membership, please contact us via email, providing the last 4 characters of your IC, your date of birth, and your reason for cancellation.

NPHVA works closely with government agencies, platform operators, and industry stakeholders to address members’ concerns. We regularly advocate for fairer working conditions, better earnings, and enhanced safety measures. Members can contact us directly to share their issues, and we will work toward providing solutions where possible.

From time to time, we work with industry partners to provide workshops on various topics, such as tyre management, medical transport courses, and financial literacy. Keep an eye out for updates via our emails, social media, or website.

Yes, NPHVA provides various forms of financial support, including injury relief through NTUC’s Work Injury Relief Scheme and financial aid through NTUC Care Fund schemes. Members are encouraged to reach out for assistance when needed.

• Visit ntuc.co/askntuc to access NTUC’s chatbot.
• Alternatively, you can call (+65) 6213 8008 and follow these steps:
  1. Press 7 for more options.
  2. Press 1 for NTUC member matters, then press 1 for membership-related queries.
  3. Enter the last 4 digits of your NRIC.
  4. Enter your date of birth in DDMMYYYY format (e.g., 5th August 1968 should be entered as 05081968).
  5. Press 1 again to check your membership status.